A Warm Welcome to Clients of East River
We are pleased to share the exciting news that East River Veterinary Hospital has merged with Suburban Animal Hospital! Dr. Christopher McKinney has joined the team at Suburban Animal Hospital and is now seeing patients at Suburban! Dr. McKinney has been working within our network of hospitals for five years and will bring with him unique professional interests and invaluable experience caring for all types of pets. With the addition of Dr. McKinney to our team, we will now be able to see birds, reptiles, and small mammal pets!
We are excited to merge two like-minded veterinary practices and would like to extend a warm welcome to all clients from East River Veterinary Hospital!
We Are Now A Fear Free Certified Practice!
Trips to the veterinarian can be stressful, just ask any pet owner. However, this is no longer the case for Rochester pets. Suburban Animal Hospital recently became a Fear Free Certified Practice, meaning they're part of a new initiative sweeping veterinary medicine designed to ease the stress, fear, and anxiety that so many pets experience while at the veterinarian.
Known as Fear Free, the training and certification program helps veterinarians modify their procedures, handling, and facilities to help pets feel safe and comfortable while receiving the medical care they need.
"We sought Fear Free Certification to provide our clients and patients with calm, comfortable, and stress free veterinary visits," Dr. Carolyn Fisher, director of Suburban Animal Hospital, said. "We've already been able to see the benefits from the program. Staff, clients and patients alike experience less stress and more fun at our practice. It's a great motivator for all staff members to see patients be more comfortable and therefore more cooperative; procedures which were once difficult or in some cases impossible for certain patients, are now done with ease."
For a veterinary practice to become Fear Free certified, at least 25 percent of the staff must be fear free certified. At Suburban, 35 percent of the staff is Fear Free certified. For staff members to become certified, a comprehensive, 8-part educational course and exam must be completed. They also have to participate in continuing education to remain certified.
Suburban Animal Hospital is one of only 27 practices in the United States that has earned this designation.