Fear Free Veterinary Care
At Suburban Animal Hospital, it is our goal to ensure that we are providing you and your pet with a safe, comfortable, and relaxing environment at our hospital. Our team of veterinary professionals will always strive to alleviate the fear, stress, and anxiety of every one of our patients.
What is Fear Free?
The Fear Free initiative takes a comprehensive approach to reducing stress during veterinary visits and decreasing anxiety for companion animals at home. Reducing fear, stress and anxiety during veterinary visits allows for enhanced patient and client experiences.
What Makes a Veterinary Visit Fear Free?
The incorporation of education, communication, tools, tricks, and a shared common goal of providing veterinary care that focuses on the pet's emotional health as well as their physical health is what makes a veterinary visit Fear Free. It is about recognizing signs of FAS (fear, anxiety, and stress) and adjusting our approach, prioritizing patient needs and collaborating with the client throughout the entire process.
What Should I Expect at a Fear Free Visit?
The Fear Free Visit starts before the pet arrives at the veterinary office. It begins with acclimating your pet to carriers and transport methods. As a client, you are encouraged to bring your pet's favorite treats, toys or any item that provides them comfort. Upon arrival to the office, your pet may be received in a variety of ways: remaining in the car until an examination room is ready, alternate entrances, pheromone infused towels placed over carriers or bandanas around your pet's neck. You may hear music in a quieter lobby area or be asked to sit in a specific location to help your pet or other pets with reducing stress while you wait. Our team may try a variety of food items, ask questions about your pet's preferences, adjust the approach with your pet, discuss pre-visit medications and potentially rescheduling if a pet is not receptive to care that day. Education tools, resources, and handouts may be provided as well. Perhaps the most important expectation is that you and your pet experience a visit that is focused on the emotional and physical care of your pet.
Preparing for your FFVV
As Fear Free Certified Professionals, we want to make your veterinary care experience as enjoyable and as stress free as possible. In order to accomplish that, we need to understand what your pet might find upsetting. That information will help us to provide better care for your pet. Please fill out this questionnaire.
- 10 Things That Make Fear Free Visits Different
- 10 Things Your Veterinarian Should Know About Your Pet
- Signs of FAS in Dogs
- The Spectrum of FAS in Cats
- The Spectrum of FAS in Dogs
- Our Fear Free Commitment
- Fear Free Strategies
- Food Allergies
- Celebrating a Fear Free Fourth!
- Celebrating a Fear Free New Year!
- Human and Kitten Play
- Human and Puppy Play
- Preparing For Your Visit
- Pre-visit Questionnaire
- Pre-visit Phone Interview
- Make a Trip Fear Free
Our team of Fear Free Certified Professionals
Dr. Carolyn Fisher Dr. Monica Bunkenburg Dr. Joshua Blair Dr. Chris McKinney Shannon Drazkowski, LVT, Hospital Manager Stephanie Gilbert, ACA/CSR Team Leader Ashley Casillas Melanie Collins, LVT Meghan Denny Katie Diegelman, LVT Sara Eden LeeAnna Ettenberger Crystal Griffith Christine Lincourt Danielle Schnauber, LVT